They were great on the phone. That was never the question.
The pleasant version of a person is the one that shows up while nothing is at stake yet and it tells you almost nothing about who arrives after the contract is signed, the money is lent, or the third date turns into a year.
Here's what to watch instead. Thirty-six observations from a former detective, organized by what they reveal, and most of them require no questions at all. Each with when to use it, what you're watching for, and what separates an ordinary moment from one that matters. Plus a chapter on the people who fail these tests and deserve your trust anyway, and a printable page. 40-page PDF. Instant download.